Privacy Policy

INTRODUCTION AND OVERVIEW

This Privacy Policy explains what personal information Burvonti (“Burvonti”, “we”, “our” or “us”) collects, why we collect this information, and how we use the information we collect, as well as your rights and choices regarding such information. Our Privacy Policy applies to our collection of your information on our website, and our collection of your information via any channel that you may interact with us, including but not limited to postal mail, email, phone, live or automated chat, SMS/MMS/text, social media platforms, and your use of any Burvonti online service location that posts a link to this Privacy Policy (collectively, the “Services”).

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you.

By using the Services or interacting with us, you agree to our Terms and Conditions and to our collection, use, and disclosure practices and other activities as described in this Privacy Policy. If you do not agree and consent, discontinue use of the Services immediately.

INFORMATION WE COLLECT

1. Information You Provide

We collect Personal Information you provide directly via the Services, including when you register for an account, make a purchase, use Virtual Try-On features, contact customer support, or sign up for our text messaging program. This includes:

  • Contact Data: First and last name, e-mail address, postal address, phone number, and mobile carrier.

  • Credentials: Passwords and information for authentication and account access.

  • Demographic Data: Age, birth month/day, gender, and country.

  • Payment Data: Credit card numbers and billing information (processed securely via our payment vendors).

  • Profile Data: Interests, wish lists, ring size preferences, and favorites.

  • Contacts: Data about your contacts to fulfill a request (e.g., referring a friend). You agree that you have your contacts’ consent for us to use their information to fulfill your request.

  • Content: Messages sent to us, product reviews, live/automated chat logs, photos, or videos you submit.

  • Government Identification Data: Images of government-issued IDs for fraud prevention, or Social Security numbers for tax reporting (if applicable for Promotions).

  • Biometric & Image Data: Photographs of your hands/fingers/face and anchor points (which may be considered biometric data) if you utilize Virtual Try-On features to superimpose jewelry renderings.

2. Information Collected Automatically

Burvonti automatically collects information about your device and interactions with our Services. We and our vendors may use this data to evaluate your use of the Services:

  • Service Use Data: Pages visited, products purchased, time of day, referring/exiting pages, and clicks.

  • Device & Connectivity Data: Browser type, operating system, internet service provider, and regional/language settings.

  • IP Address and Device Identifiers: IP addresses, mobile advertising identifiers, and related location data used to diagnose server issues, track session duration, prevent fraud, and customize advertising.

  • Session Replay Data: Information about your browsing behavior, clicks, cursor movements, keystrokes, and screen recordings collected on a real-time basis by analytics vendors.

  • Cookies & Tracking Technologies:

    • Required Cookies: Essential for core functions like the shopping cart and secure account access.

    • Performance/Analytic Cookies: Measure and improve site performance.

    • Social Media & Advertising Cookies: Serve ads relevant to your interests and personalize marketing both within and beyond our Services.

    • Web Beacons/Pixels: Invisible images that track conversions and enable targeted advertising across platforms (e.g., Facebook/Meta Pixel).

    • Device Fingerprinting: Combining browser elements (fonts, JavaScript) to uniquely identify your device.

3. Information from Other Sources

We may combine the information you provide with data obtained from:

  • Data Brokers & Marketing Partners: Demographic data to supplement our records.

  • Social Networks: Data received when you grant Burvonti permission to access your profile or interact with our brand pages.

  • Financing Providers & Payment Processors: Transaction statuses and fraud-risk scores.

USE OF INFORMATION

We use Personal Information for various business and commercial purposes, including to:

  • Manage our Services, your account, and process transactions.

  • Fulfill orders, arrange shipping, and provide customer service.

  • Communicate updates, security alerts, and administrative messages.

  • Monitor and analyze trends, usage, and activities regarding our Services.

  • Develop and send direct marketing, advertisements, and SMS/MMS text messages (subject to your consent).

  • Prevent, detect, and investigate fraud, security breaches, or illegal activities.

  • Conduct research and develop new products, features, and Services.

  • Comply with legal, regulatory, or governmental obligations.

DISCLOSURE OF INFORMATION

We share your information with the following categories of entities:

  • Affiliates: Related entities and subsidiaries for operational and marketing support.

  • Service Providers & Vendors: Web hosting, shipping/fulfillment (DHL, FedEx), payment processors, fraud prevention agencies, IT infrastructure, data analytics, and customer service platforms. These vendors are contractually obligated to protect your data.

  • Advertising & Analytics Partners: Companies that assist us in serving targeted advertisements and measuring campaign effectiveness (e.g., Google, Meta).

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

  • Legal & Safety Authorities: To comply with legal processes, respond to governmental requests, enforce our Terms of Engagement, and protect the rights, property, and safety of Burvonti, our users, and the public.

YOUR CHOICES AND OPT-OUT RIGHTS

  • Cookies & Tracking: You may decline cookies through your browser settings. For more information, visit aboutcookies.org.

  • Analytics & Interest-Based Advertising: You can opt out of Google Analytics by downloading the Google Analytics Opt-out Browser Add-on. To learn about opting out of targeted advertising globally, visit aboutads.info/choices or networkadvertising.org/choices.

  • Email Communications: Follow the "unsubscribe" instructions in any promotional email. You will continue to receive transactional emails regarding your orders.

  • SMS/Text Messaging: Reply "STOP", "END", "CANCEL", "UNSUBSCRIBE", or "QUIT" to any text message received from us to opt out.

  • Do Not Track: Currently, there is no industry consensus on "Do Not Track" (DNT) signals. Our systems do not alter their behavior when receiving a DNT signal.

DATA SECURITY AND RETENTION

We implement reasonable administrative, physical, and technical safeguards designed to protect your information. However, transmission via the Internet is not 100% secure, and we cannot guarantee absolute security. We retain your information for as long as necessary to fulfill the purposes for which it was collected, satisfy legal/accounting requirements, and establish or defend legal claims.

ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

This section applies only to residents of California, pursuant to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Categories of Personal Information Collected and Disclosed

Category of Information Purpose of Collection Disclosure Entities
Identifiers: Name, email, phone, IP address, account ID. Order fulfillment, marketing, fraud prevention, site analytics. Vendors, affiliates, advertising partners, legal authorities.
Customer Records: Billing/shipping address, transaction records. Payment processing, fulfillment, customer support. Vendors, payment processors, shipping partners.
Demographics: Age, gender. Marketing, analytics, personalization. Vendors, advertising partners.
Commercial Info: Purchase history, viewed products. Marketing, analytics, personalization, fraud prevention. Vendors, advertising partners.
Internet Activity: Browsing history, clicks, session replays. Site optimization, bug detection, targeted advertising. Analytics providers, IT vendors.
Geolocation Data: General location via IP address. Fraud prevention, regional localization. Vendors, analytics providers.
Inferences: Ring size preferences, style favorites. Product development, personalized marketing.

Vendors, advertising partners.


Your California Privacy Rights

  • Right to Know & Access: You have the right to request the specific pieces and categories of Personal Information we have collected about you, the sources, the business purposes, and the categories of third parties with whom it was shared.

  • Right to Delete: You may request the deletion of your Personal Information, subject to certain legal exceptions (e.g., completing a transaction, fraud prevention).

  • Right to Correct: You may request the correction of inaccurate Personal Information.

  • Right to Opt-Out of "Sale" or "Sharing": While we do not "sell" data for monetary compensation, our use of third-party advertising cookies may constitute "sharing" under the CPRA. You have the right to opt out of this cross-context behavioral advertising.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

  • Shine the Light: California residents may request information regarding our disclosure of Personal Information to third parties for their direct marketing purposes.

To exercise these rights, please contact us at privacy@burvonti.com. We will verify your request by matching the identifying information you provide with the information we maintain.

ADDITIONAL DISCLOSURES FOR NEVADA, COLORADO, VIRGINIA, & OTHER US STATES

Residents of states with applicable comprehensive privacy laws (such as Colorado, Virginia, Texas, Maryland, etc.) hold rights similar to those in California, including the right to Access, Correct, Delete, and Opt-Out of targeted advertising or the sale of personal data. You may exercise these rights by contacting us at privacy@burvonti.com.

ADDITIONAL DISCLOSURES FOR THE EUROPEAN ECONOMIC AREA (EEA) & UK

If you are located in the EEA, UK, or Switzerland, the General Data Protection Regulation (GDPR) applies. Burvonti is the data controller.

Lawful Basis for Processing:

  1. Consent: Where you have opted in (e.g., marketing emails, specific cookies).

  2. Contract: Processing necessary to fulfill your order and provide requested Services.

  3. Legal Obligation: Retaining tax and transaction records.

  4. Legitimate Interests: Fraud prevention, site optimization, and direct marketing of similar products.

International Data Transfers: Burvonti is based in the United States. Your data will be transferred to, stored, and processed in the U.S. We utilize standard contractual clauses and other legally approved mechanisms to ensure adequate protection of your data.

Data Subject Rights: You have the right to request access, rectification, erasure (Right to be Forgotten), restriction of processing, data portability, and the right to object to processing (especially for direct marketing). You may exercise these rights by contacting privacy@burvonti.com. You also have the right to lodge a complaint with your local supervisory authority.

CHILDREN'S PRIVACY

The Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy compliance team:

Email: support@burvonti.com
Last Updated: May 5, 2026